We read everything that comes in and reply to most messages within two working days. A few short notes before you write, because they save everyone time.
We can help with
- Corrections to anything written about an operator on the site.
- Questions about how the match-score rubric is weighted, or why a specific operator scored as it did.
- Suggestions for operators we should consider for a future edition.
- Press, legal and right-of-reply enquiries from operators or their representatives.
We cannot help with
- Anything to do with an account at any operator — login problems, deposit holds, withdrawal delays, KYC requests, bonus disputes, or balance queries. None of these reach the operator from us; they have to come from the operator’s own support desk.
- Reversing or shortening a GAMSTOP self-exclusion. The cooling-off period is deliberate and only GAMSTOP can act on it.
- Treatment or crisis support. Free, confidential help is available 24/7 from GamCare on 0808 8020 133.
Company details
Odd Rabbit Play is operated by ARIGEO LIMITED, a company registered in England and Wales under company number 14845144, with its registered office at 26 Great Bounds Drive, Tunbridge Wells, England, TN4 0TR. Editorial and reader correspondence goes to help@oddrabbitplay.com.
Editorial inbox
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